How To Go Nearly Mobile Merchandising... Advice Num 12 From 967
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Make sure you're keeping track of your social media presence as a mobile marketer. If you have a Facebook or Twitter page, you want to monitor what people are thinking of you and how many folks like/dislike you in general. This will allow you to fix some things to better cater to your audience.
Make sure your first campaign is successful before you start a new mobile marketing campaign. When measuring the success of a campaign, be patient. In mobile marketing, longevity can mean more than sales. When you design a new mobile campaign, make it suitable for long-term operation from the ground up.
Keep track of a customer's buying habits, and use those results. Personalize your messages to a customer based on their actual habits and you will find that people become more interested in your business. When you take the time to make a person feel important, they will become return customers much more easily.
Make sure you understand what your goals are in mobile marketing. For most people, this mobile approach is on top of their normal approach, bookkeeping so it's double the work. That's why it's very important that you define what you want out of this branch of marketing before you start. This will help you streamline your campaign more efficiently.
Link to specific parts of your website. If you are having a special sale on one part of your site, you should link directly to that site. Mobile sites can sometimes be difficult to navigate, but if you give customers direct access, they are more likely to take the time to look, and possibly buy.
Mobile marketing will definitely attract customers, but you have to make sure it works on all mobile devices. If your marketing campaign cannot work on any of the popular mobile devices, you risk the chance of losing customers due to technical issues.
Integrate mobile marketing into other types of marketing. Mobile works best when tied together with other things such as print, television, radio, and live performances. Make sure to integrate 2-D bar codes or quick response codes into your print to help drive traffic to your mobile site. You have endless opportunities.
When mobile marketing, your main concern is maintaining your current customer base rather than adding new customers. Existing customers will have a better reaction to texts than new ones. New customers often view mobile marketing as spam.
If your site is mobile friendly, make sure it includes a great map to your location. Many people use their mobile devices to help them get to and from various locations. Make your business easy to find. Make sure maps to your location are clear and concise on any mobile device. Also, make sure your address appears on the top mapping programs. Create a link that gives your visitor the option to use some of the more popular direction sites.
Take the time to learn about the people you're marketing to. Analyze your target demographics and know what they like before you start sinking dollars into a mobile marketing campaign. Do they use cellphones more than they use computers? What operating systems do their phones use? Learn the people you desire to reach, and you'll have an easier time reaching them.
Mobile marketing is one of the most personal ways that you can keep in touch with your customers. This is important to know because you can specialize content directly to the customers that you wish to target. It is a marketing technique that actually shares in the person's lifestyle.
Focus on relevance and product timeliness when planning your mobile marketing campaign. Messages received in this format should be brief bursts of information that can be immediately applied. For example, rather than messaging about a sale scheduled weeks in advance, send a reminder shortly before opening hours or provide information not previously available like a change in speaker.
Only add telephone numbers from customers choosing to receive messages to build your mobile marketing database carefully. If you add telephone numbers of customers who have not elected to receive mobile marketing messages, you are likely to see a high volume of complaints and requests to be removed from your list.
Be sure to send text messages. People usually have a ringer that will go off whenever they receive a text. They also tend to check it right away. Just make sure to send small files such as photos of a new product that you have available, thus allowing the customer the option of receiving texts or not.
Keep in mind that mobile marketing is targeted for keeping your current customers, not acquiring new ones. Current customers know your product, and are much more open to getting texts from you and trust your website. New customers will probably find you using a regular computer, though it won't take them long to sign up for texts.
Make sure your customers know their business is appreciated. Give them special offers, discounts based on hallmark goals or even a simple thank you note. They need to know you value their business or they may take it to someone who will go that extra step.
